Frequently Asked Questions
Everything you need to know about our ethically made dolls.
What materials are used to make your dolls?
Each doll is lovingly handcrafted using high-quality, 100% natural cotton yarn. They are stuffed with hypoallergenic polyester fill to ensure they are safe and soft for children of all ages.
How does my purchase help children in need?
For every doll purchased, we provide 10 meals to children in need around the world through our partnerships with several humanitarian organizations.
How long will it take for my order to arrive?
Standard shipping typically takes 5-8 business days within the continental United States. International shipping times vary by location but usually range from 10-20 business days.
Are your dolls safe for newborns?
Yes, our dolls are designed with safety as a priority. They meet or exceed all US, Canadian, and European safety standards and do not contain small parts that could pose a choking hazard.
What is your return and exchange policy?
We want you to love your purchase. If you are not completely satisfied, you can return or exchange your doll within 30 days of delivery, provided it is in its original, unwashed condition with tags attached.
How should I clean my cuddle+kind doll?
To keep your doll looking its best, we recommend light spot cleaning with a damp cloth. For deeper cleans, hand wash in cold water with mild detergent and lay flat to dry.